Effective Feedback Skills by Tim Russell

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Author
Tim Russell
Publisher
Kogan Page
Date of release
Pages
128
ISBN
9780749425692
Binding
Paperback
Illustrations
Format
PDF, EPUB, MOBI, TXT, DOC
Rating
3
63

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Effective Feedback Skills

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Book review

Giving effective feedback is one of the key skills a trainer must master in order to maximize the effect of training and development. With detailed advice on providing the wide variety of types of feedback needed, this fully revised new edition includes practical advice on the role of debriefing, on- and off-the job feedback, and summarizing sessions. Complete with checklists and ideas for creating a supportive training climate, the book demonstrates how to give effective feedback with tact and shows how to deal with defensiveness.


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